Refund policy
Return & Refund Policy
At Nature Talks Back, we want you to love your order.
Because our products are made to order, we do not accept returns or exchanges due to buyer's remorse, incorrect sizing, or change of mind. However, if your item arrives damaged, defective, or incorrect, we'll gladly replace it or issue a refund.
If your item arrives damaged, defective, or incorrect, please contact us within 30 days of delivery. Please include your order number, photos of the issue, and a brief description of the problem. If approved, we will gladly provide a replacement or refund.
Please include:
- Your order number
- Photos of the issue
- A brief description of the problem
If approved, we will gladly provide a replacement or refund.
Original shipping costs are non-refundable unless the item arrived damaged, defective, or incorrect.
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